EXCHANGE POLICY
Any product bought from Raza’s online store can be exchanged from the Online Store ONLY, provided it is unused and still has the label and tag in their original state.
* For sale orders, exchanges will be provided for valid reasons only i.e Faulty or incorrect items delivered.
* Exchange Policy is only liable within 14 days after the goods are delivered.
* For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty.
* Raza does not provide exchange/refund for custom orders.
- You can easily request an exchange by filling out our online return form.
- Alternatively, if you need assistance, feel free to reach out to us directly at raza.globalonline@gmail.com to start the return process.
* Customers will be required to ship the items back for exchange to the address provided by our team.
* In case of a faulty/incorrect item delivered to you, the return shipping cost will be reimbursed as an online credit voucher.
* For exchange of a non-faulty item, the customer will bear the return shipping cost along with the exchange charges guided by the team accordingly.